Data Privacy Policy
Your privacy is important to us at GoldenCornerHub
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather data you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are handled securely through our payment partners.
For our corporate clients, we may obtain additional business details such as company registration information, preferred delivery timelines, and budget needs. This helps us deliver a tailored service that aligns with your corporate requirements.
Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance website performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal data to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, creating customized arrangements based on your needs, and communicating about your service requirements.
We also utilize information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
GoldenCornerHub respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with seriousness and apply suitable technical and organizational safeguards to keep it safe. This includes secure storage, encrypted data transfers, and restricted access to personal information within our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to shield information as it moves between your browser and our services.
Limited Access
Access is granted only to staff who need information to deliver services.
While strong protections are in place, no method of online transmission is entirely risk-free. We continuously update our security practices to guard against evolving threats.
Your Privacy Rights
You have important rights over your personal data. Depending on applicable laws, you may access, amend, erase, or limit how we use your data.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: about three years after last service interaction
- Payment transaction records: around seven years for tax and accounting requirements
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or around two years of inactivity
Cookies and Website Tracking
Our site utilizes cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.
You can manage cookie settings via your browser preferences. However, disabling certain cookies may affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only GoldenCornerHub and our site. We are not responsible for the privacy practices of other websites.
We recommend reviewing the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect updates in our practices, offerings, or legal obligations. If substantial changes are made, we will revise the "Last Updated" date at the top of this policy.
We invite you to periodically review this policy to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.
Contact Us About Privacy
GoldenCornerHub Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to reply to all privacy inquiries within seven business days.